Delete your account

Prisnap Padel and Prisnap Admin, by Microdynamics Solutions, SL

Prisnap Padel: in the app

1. Open Prisnap Padel and sign in.
2. On the Clubs screen, tap My account (the person icon at the top).
3. Tap Delete my account, then Delete to confirm.

You can do the same in a browser at app.prisnap.com.

Without the app

Write to info@prisnap.com from the email of your account and ask us to delete it. We delete it and reply to confirm.

What is deleted

The account is deleted at once and for good: your name, email, password, photo, your list of clubs and your sessions. You are signed out of every club you entered with the account. You can sign up again later with the same email.

What each club keeps

Each club you entered keeps its own customer record of you, with your bookings, payments and invoices. That data is the club's, and it keeps invoices for as long as the law requires. To have the rest erased, ask the club. If you cannot reach it, write to us and we pass your request on.

Prisnap Admin

Your Prisnap Admin user belongs to the business you work for. Ask that business to remove it. If you own a business on Prisnap and want to close it, write to info@prisnap.com.

More about your data in the privacy policy.